Privacy Policy

REISS BUILDS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.reissbuilds.com or engage with our construction and remodeling services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Property information related to your construction or remodeling project
• Financial information necessary for project quotes and contracts
• Communications you send to us (emails, messages, feedback)
• Information provided through forms on our website
• Photos or documents related to your project

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website addresses
• Location information (with your consent)

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your inquiries and provide project quotes
• Communicate with you about your projects
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or illegal activity
• Schedule appointments and service calls
• Process payments and maintain records

3. Disclosure of Your Information

We may share your information in the following situations:

With Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Subcontractors and suppliers involved in your project
• Payment processors and financial institutions
• Email and communication service providers
• Website hosting and maintenance providers
• Insurance companies (for project coverage)
• Permit and inspection authorities

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

4. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. No method of transmission over the Internet or electronic storage is 100% secure.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Opt-out of marketing communications
• Portability: Request a copy of your information in a portable format

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Third-Party Websites

Our website may contain links to third-party websites and services that are not owned or controlled by REISS BUILDS. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of every website you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal information we collect, the right to delete personal information, the right to opt-out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising privacy rights.

10. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Project records may be retained for warranty periods and as required by Florida construction law.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: